Services

Our Services include in-home training, medication reviews and counselling, nutrition and supplementation expertise, compliance services and high-level customer service delivery. NKS Health focuses on several core areas: biologic medications, therapeutic use of botulinum toxin, pain management, bone density, migraine, multiple sclerosis, HIV, and hepatitis.

PHARMACY

The NKS Health's award-winning pharmacy has gained recognition for its patient-centric model of care. From cold chain management to medication counselling, our focus is always on the patient and their health.

LOGISTICS

NKS Health offers personalized door-to-door home delivery. Our hand-picked team of drivers are an extension of NKS Health team and allows us to personally connect in the patients home.

LAB

NKS Health has a team of trained laboratory technicians so we can conveniently offer on-demand bloodwork.

DRUG

INFORMATION

NKS Health Pharmacists are among the most knowledgeable in the country. In addition to regularly attending conferences specialized in select disease states (RA, IBD, MS, etc.), our pharmacists even teach other fellow pharmacists to grow the specialized pharmacy community. We are confident our pharmacists will offer valuable drug information and drug counselling.

CUSTOMER

SERVICE

NKS Health offers the highest level of customer service – our dedicated team of customer service personnel ensure accurate and timely delivery of medications to hospitals, clinics and patients throughout Toronto (GTA), Hamilton, Ottawa and London Areas as well as the Niagara area.

POINT OF CARE

TESTING

NKS Health offers new levels of support for physicians and patients with “point of care” active drug level testing, as well as inflammation marker testing to help physicians monitor a patient’s response to their medications. Our staff of knowledgeable Medical Laboratory Technicians provide the highest level of support.

TRAINING

In-home training to patients on their biologic medication as well as psoriasis trigger counselling
Patients receive a wallet card that lists their medications including their Biologic and states the following:

“This patient is on a biologic medication, new infections should be monitored carefully and biologic therapy withheld until the infection resolves. Live vaccines should be avoided. Check with your physician.”
Letter sent to patients' family MD to let them know that they are taking a Biologic and that live vaccines need to be avoided
We enroll each patient with the appropriate support program (Enliven, Progress, Spectrum)
The program still provides reimbursement assistance as well as injection training

PHYSICIAN

SUPPORT

NKS “one number” service
Tailored prescription forms
Patient support forms
Compliance reports
Pharmaceutical company and their support service (nursing and compassionate programs)
Insurance/third party coverage/government plans
Tailored prescription forms & easy ordering forms

Potential Benefits for Biologic Physicians:

Patient training (evidence-based) on biologic benefits, expectations and adverse effects review
Wallet card for new patients
Checklist for new starts based on 'Andy Thompson' recommendations
Assistance with drug coverage and follow-up on compliance, drug plan coverage changes
Arthritis society 8-week life skills course offered at ½ price ($25)
Information forums/talks for patients on diverse disease state topics

PATIENT

SUPPORT

Biologic screening questionnaire
Bridging and co-pay assistance
Help with Trillium application to establish coverage
HAQ BASFI - BASDAI Score completion
Convenient and reliable delivery of medications
Sharps Bin delivery and exchange
Direct line to a qualified Pharmacist for any questions
Ongoing resource to patients Flu shot guidelines with Biologics
Nutrition counseling
DLQI assessment
Monthly seminars and workshops held in conjunction with the Arthritis Society
Patient Wallet Card